Bridging Gaps Through Technology

Six musts around onboarding staff to your customer database

Most associations struggle to establish a culture of data, where everyone understands the value of customer data. Here are five items all associations should have as part of their customer database training.

By Justin Burniske | March 13, 2019Read More

Making the Case for a Business Hub for your Association (Part 1)

Learn how to create scalable and sustainable integrations between your association’s many systems through the implementation of a business hub.

By Manav Kher | February 28, 2019Read More

Falling in Love with Salesforce Reports

Roses are red, Violets are blue, We love Salesforce reports And we hope you do too!

By Swathi Patnam | February 14, 2019Read More
fusionSpan at #ASAETech18

fusionSpan kicked off last week at the Annual ASAE Technology Conference. As our team has continued to grow we have looked for more ways to engage and give back to the association community, and ASAE Tech is a great example. Not only did we have lots of great conversations with attendees at our booth in the exhibit hall, we also co-presented two sessions as part of the learning opportunities of the conference.

By Justin Burniske | December 14, 2018
AMS Implementation: Why a Business Process Discovery is Essential BEFORE Making a Move
One of the biggest challenges with association management system (AMS) implementations is that organizations often confuse processes in their old system with their business requirements. When this happens, organizations request customizations to make the new system function like the old system. Wasn’t the original goal of selecting and implementing a new AMS to improve—not maintain—your business processes?
By Justin Burniske | November 2, 2018
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