As one of the most powerful CRMs out there, it’s inevitable that Salesforce will connect to many of the essential systems that already keep your organization running.
Salesforce integration can ensure the touchpoints between technologies are seamless – connecting your front office and back office systems, enabling process automation and delivering a consistent experience for users and members.

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Comprehensive tech ecosystem
The key to effective Salesforce integrations is understanding the ecosystem we need to build. We’ll dig into the software you need Salesforce to speak to, from third party apps on the AppExchange to custom integrations, and bring flexible solutions for what you need represented in the system.
fusionConnect middleware
Depending on the complexity of your Salesforce integration, you might need a middleware platform to ensure all parts of your system are talking effectively to each other and no data is lost.
If that’s the case, we can deploy our fusionConnect middleware platform as part of your integration solution. Our team is also familiar with other middleware systems such as MuleSoft, and can expand on them if they’re already part of your working tech stack.
Innovation Lab
Because Salesforce is always evolving, our Salesforce integration services need to be as well. The Innovation Lab is fusionSpan’s R&D arena, where we experiment with next-gen technologies and solutions such as AI to ensure we’re always offering our clients configurations at the cutting edge.
Salesforce integration solutions at fusionSpan
The right Salesforce integration solution can ensure smooth connectivity between your CRM and your business-critical tech systems. From identity management and authentication systems to learning management, events and engagement platforms, fusionSpan has over a decade of experience in creating custom Salesforce integrations.
Our team can help you define what kind of behaviors you want for your system, from what you want to happen when you create a new contact, to what platforms and services are essential for your association’s goals.
Salesforce integration consulting
With a CRM as powerful and comprehensive as Salesforce, untangling how to integrate the systems you need by yourself can be a challenge.
A trusted Salesforce integration partner like fusionSpan can help you sort through what you need your system to achieve, figuring out what can be done with pre-existing apps and what needs a custom build out, and what needs to go through a middleware platform or is better integrated directly with Salesforce.
Discovery process
We’ll start the road to your integration solution with a high level view of the endpoints you want to use. Then we conduct deeper research exploring what API calls each point needs to receive and what technical spec is needed to make that happen.
We’ll also begin producing documentation for all of your processes, setup and infrastructure, so that it’s always clear what’s going into your integration.
Data migration
At the end of the build phase we’ll draw up a plan to manage your data migration going forward, deploying bulk uploads and creative data pull solutions to ensure you have a seamless transition to the new system and don’t lose any data in the process.
fusionSpan’s Salesforce integration projects
We’ve been helping nonprofits and membership organizations support their mission with seamless Salesforce integrations for over a decade. Take a look at some of our success stories.
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Growth and Engagement through Salesforce for Health-ISAC”>
A Blueprint for Growth and Engagement through Salesforce for Health-ISAC
Data mismatches between member systems were undermining Health-ISAC’s marketing and sales efforts. fusionSpan implemented Salesf…
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Optimizing Association Operations: Custom Fonteva Integration for SOMA and AOA Enhances Membership Management, Data Privacy, and Organizational Efficiency” title=”Soma-Case-Study-BANNER” />
Optimizing Association Operations: Custom Fonteva Integration for SOMA and AOA Enhances Membership Management, Data Privacy, and Organizational Efficiency
SOMA needed to modernize membership management within a shared Salesforce instance while keeping their data separate from the pa…
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Enhanced Donor Engagement with United Way McLean County” title=”UWMC-Case-Study” />
Enhanced Donor Engagement with United Way McLean County”>
The Journey to Enhanced Donor Engagement with United Way McLean County
United Way of McLean County needed a stronger donor engagement strategy and better use of their existing tools. fusionSpan built…
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Optimizing Technical Strategy: Consolidating System for AMPP”>
Optimizing Technical Strategy: Consolidating System for AMPP
Mid-implementation, AMPP realized its technology ecosystem needed a strategic overhaul before proceeding with its Nimble AMS mig…
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Transforming User Experience with a Unified Preference Center
CREW Network’s members were managing communication and privacy settings across four separate preference centers on disconnected …
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Navigating the Future: CLIA’s Global Digital Presence as a Leading Cruise Industry Resource
With 15 regional websites serving distinct audiences with conflicting content structures, CLIA’s digital presence was difficult …
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Salesforce NPSP Worked for this Nonprofit…
Data scattered across multiple platforms with no governance protocols had left this nonprofit healthcare organization with dupli…
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Moving Mountains, Delivering Solutions: How Global Cold Chain Alliance Keeps Its Cool with Salesforce Solutions” title=”gcca-banner” />
Moving Mountains, Delivering Solutions: How Global Cold Chain Alliance Keeps Its Cool with Salesforce Solutions”>
Moving Mountains, Delivering Solutions: How Global Cold Chain Alliance Keeps Its Cool with Salesforce Solutions
GCCA’s legacy NetForum AMS could no longer support the organization’s global growth or complex payment needs. fusionSpan replace…
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From Implementation to Managed Services: How ISA Continues to Evolve Its AMS implementation with fusionSpan as a Partner
ISA’s out-of-the-box Fonteva implementation needed significant customization to support complex business processes and eCommerce…
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Optimizing Outcomes and Experiences for AVID’s Partners
AVID’s MyAVID portal relied on aging custom technology with siloed integrations and limited data governance. fusionSpan evaluate…
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National Business Aviation Association’s Managed Services Partnership with fusionSpan
NBAA’s event management and membership workflows required ongoing custom development beyond their out-of-the-box Fonteva environ…
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Untangling an AMS for International Health Care Society
An over-configured, poorly documented Fonteva system had become impossible to update. fusionSpan reimplemented Fonteva from the …
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