Technology Solutions for Associations and Nonprofits
As a Salesforce Summit Partner with deep association and nonprofit experience, we deliver end-to-end technology services from high-level strategy and AMS implementations through integration work, AI development, and ongoing support.
Engagement Plan for nonprofits
If you're a nonprofit leader, you know how important it is to keep your constituents engaged. But sometimes, hitting tho...
Find Out MoreStrategic Consulting
The best strategy starts with understanding, and at fusionSpan, we take the time to know your needs, pain points, and goals before we ever recommend a tool. Our technology consultants – many of whom got their start in associations – bring the technical depth and sector context to find the best path forward.
- Technology needs assessments
- System evaluation, selection, and RFP support
- Roadmapping and future planning
Salesforce CRM and AMS Implementation
fusionSpan is a certified Salesforce implementation partner with a track record of successful CRM and AMS implementations for associations and nonprofits. We bring technical depth, platform expertise, and a reputation for being a genuine pleasure to work with.
- Core Salesforce Implementation and Configuration: Nonprofit, Sales, Experience, Revenue, Commerce, Agentforce, Data 360
- AMS Implementation and Configuration for Fonteva and Nimble AMS
- Salesforce Marketing Cloud Implementations and Marketing Automation
- Data Migration, Cleansing, and System Integration
- Custom Development and Configuration
Working with fusionSpan on our Fonteva implementation was a turning point for our organization. After more than 20 years on our previous AMS, the team at fusionSpan not only replaced our system but also helped us reimagine the way we operate, setting us up for the future. The launch was a success because they guided us through a real transformation, not just a technical change.
Access your guide to AMS implementations!
We now work with [fusionSpan] for servicing and technical support. Their operations are flawless, staff are talented, and provide excellent overall customer service. NAACCR feels like we have a real partner looking out for us!
Managed Services
Your platform should get smarter over time. At fusionSpan, we make sure it does. As a managed service provider, we work proactively to make sure your systems evolve with you.
- Salesforce performance optimization and health checks
- Upgrades, release management, and bug resolution
- Feature enhancements and roadmap execution
- User support via dedicated support portal
AI Strategy & Development
We are firm believers that your long-term success hinges on your ability to embrace AI in ways that improve the lives of your members and staff. fusionSpan helps associations and nonprofits build practical AI strategies and tools grounded in your data, workflows, and specific needs.
- AI readiness assessments for associations and nonprofits
- AI use case identification and prioritization
- Salesforce Agentforce implementation
- Workflow automation and agentic strategy for Fonteva and NimbleAMS
- Custom AI solution development
When AI Agents Become Coworkers: What to Expect and How to Manage Them
After years of working with nonprofits and associations on digital transformation, I've come to believe this: organizati...
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Data & Integrations
Your data is only valuable if you can access, trust, and act on it. fusionSpan helps associations unify data across platforms, eliminate silos, and build integration strategies that keep your data working.
- Data extraction, cleansing, and migration
- System integration and API development
- Data governance and hygiene frameworks
- fusionConnect – our managed iPaaS solution for nonprofits and associations
Digital Experience Design & Engagement Strategy
A powerful back-end deserves a member experience that delights. From member portals and event experiences to join process design, list segmentation, and marketing automation, we design with your organization’s goals and members’ expectations in mind.
- Member portal and online community design
- US research and member journey mapping
- Segmentation and personalization setup
- Email strategy and design
Technology Training
Technology investments succeed when your team knows how to use them. fusionSpan provides tailored Salesforce and AMS training programs for system administrators, end-users, and organizational leaders.
- Role-based administrator and end-user training for Salesforce, Fonteva, and NimbleAMS
- Custom training plans built for your platform configuration
- Live, interactive sessions and on-demand learning via fusionSpan University