I thought I had been assigned a simple task – To find an event registration system for a client that has an annual conference. The main goal of this group is to improve end user experience while still being able to incorporate their business requirements. Seemed like a day’s effort to me …. to research potential vendors, document the information, and provide feedback to the client. Little did I know!
Event Overview
The group has an annual conference which is held in Washington, DC every year with close to 350 attendees, including sponsors and speakers.
Business Requirements
Must be able to handle
- The group has four pricing schedules driven by date of registration – Early Early Bird, Early Bird, Regular, and Late Registration.
- Association Members get a discounted registration rate.
- Group Registration – If 3 or more attendees from the same company are registering at the same time, a 10% discount is available.
- Allow for discount codes
- Badge Printing
- Reporting
- Responsive microsite for the event with ability for staff to edit without vendor assistance.
- Ability to handle cancellations, refunds etc within the system.