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Why fusionSpan?
Salesforce Einstein
Automated Testing
WHY fusionSpan?
What sets us apart is our experience and understanding of the non-profit and association industry. Our project managers can translate your association’s business needs into technical requirements, and explain how technical specifications will benefit your organization. We also specialize in integrating Salesforce with other systems popular in the industry.
It’s why so many of our customers keep coming back year after year!
- Accolades -
Some Key Highlights
- Certified Salesforce Partner
- Our focus is always you the client. We work with the vendor to make sure that the implementation goes smoothly.
- Expertise in Pardot, Marketing cloud, Service Cloud and custom App Development. We help organizations get better ROI from their salesforce investment
Rating: 
Projects Completed: 100+
Certified Experts: 50
Services Offered
Project Management
We work with your staff and the Vendors implementation team to make sure that all the requirements are being implemented as planned.
Implementation
There are always items that the AMS vendor will not implement – including custom processes, data imports, integration with your other systems etc. We can be part of the implementation team and tackle those in-house.
Managed Services
A brand new system takes some getting used to. There are initial training issues and some staff members may be seeing the system for the first time or used to doing things with an older system. We are always here to guide them through the adoption.
While the vendor is available for technical issues, our team can act as the first line of defense for any business process issues.
While the vendor is available for technical issues, our team can act as the first line of defense for any business process issues.
Additionally, your staff will have full access to the fusionSpan Support portal
Migration (ETL)
We assist our clients with data migration from their existing AMS/CRM to Salesforce. Our approach is to use an enterprise Extract Transform Load (ETL) tool, which is powered by our fusionConnect IaaS platform.
Using an ETL tool is beneficial in several ways
- Can scale to handle large amounts of data
- Use Salesforce Bulk API to conserve API calls
- With data sync, existing AMS can be used till Salesforce go live
- Complex transformation rules can be applied
- Is a more secure process than manual loads
Implementation & Technology Partner
Leading Implementation partners for Fonteva and NimbleAMS
Awarded Fonteva Implementation Partner of the year in 2017, 2018, 2019 and 2020 at FUNcon
White glove service – where we go above and beyond a typical implementation team
Key Team Members
Blogs
At fusionSpan, Bridging Gaps Through Technology isn’t just a tagline – it describes what we believe our clients can accomplish with a little additional support.
