“OMG – what is that smell?” Nothing seems to bring a company to its knees like a terrible smell in…
By | May 2, 2017
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With many millennials having challenges finding the right work opportunities, associations are uniquely positioned to support them by offering education…
By | September 29, 2016
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fusionSpan was at AMSFest, put on by Teri Carden, founder of ReviewMyAMS.com. It’s an intimate event where association professionals can…
By | September 22, 2016
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Salesforce, by its very name, sounds like a product that only for-profit companies can leverage. Yet, as Kristen Singleton – Director of Tools and Technologies at Education Resource Strategies (ERS) – explains, Salesforce can play a significant role in the information management at non-profit organizations as well. On this podcast we discuss how ERS is leveraging Salesforce, challenges they faced in transitioning to using a CRM, as well as several of the features ERS has started using that go beyond just managing contacts. We also get into how ERS has integrated Salesforce with their online tools, allowing them to better understand the value the tools offer and how people are leveraging the tools.
By | September 1, 2016
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Everyone gets complaints. Complaints about their service, complaints about their products, complaints about the cost, complaints about the noise (more on…
By | August 25, 2016
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Talking business intelligence (BI) tools with Mike Fletcher, the Director of Information Technology at the Endocrine Society. Mike recently went through the process of finding a BI tool, ultimately deciding on Power BI. We discuss why he wanted a BI tool, the process of picking a BI tool, some of the advantages the tool offers over using Excel, and features that you should consider when picking your own tool.
By | August 15, 2016
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No one would argue that a website is an essential component of any new business. Even my grandmother has a…
By | July 29, 2016
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At fusionSpan, 2015 was an exciting year with a lot of growth, but that doesn’t mean we didn’t have time…
By | January 5, 2016
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We’ve recently rebranded the podcast as the Non-profit Tech Podcast, presented by fusionSpan. This week I spoke over the phone with Dan Labert, the executive director of the National Association of Consumer Bankruptcy Attorneys about his recent move from listservs to an online community platform (Higher Logic) integrated with their member database (netFORUM Pro). We touch on challenges he has faced, how he gets members’ input, and his general approach to strategic use of technology.
By | December 9, 2015