I realized in that moment the challenge – managers know high level what they wanted to accomplish, but none of the managers were experts in technology. Most had a background in education, and little experience with a CRM.

In this Podcast, Justin talks with Elizabeth Weaver Engel, CEO and Chief Strategist at Spark Consulting, and Shelly Alcorn, Chief Operating and Curriculum Officer about their white paper, “Blockchain for Associations: Separating the Hype from the Promise.”
In this podcast, Justin Burniske chats with Rhea Steele, Chief Operating Officer of DECA Inc. on how to strategically implement new software systems at your association and how to successfully facilitate the change management that occurs with the implementation of systems.
Most associations struggle to establish a culture of data, where everyone understands the value of customer data. Here are five items all associations should have as part of their customer database training.
fusionSpan kicked off last week at the Annual ASAE Technology Conference. As our team has continued to grow we have looked for more ways to engage and give back to the association community, and ASAE Tech is a great example. Not only did we have lots of great conversations with attendees at our booth in the exhibit hall, we also co-presented two sessions as part of the learning opportunities of the conference.
One of the biggest challenges with association management system (AMS) implementations is that organizations often confuse processes in their old system with their business requirements. When this happens, organizations request customizations to make the new system function like the old system. Wasn’t the original goal of selecting and implementing a new AMS to improve—not maintain—your business processes?
Technology tools overwhelm the workplace, but no one discusses how to actually use the tools. Here’s 12 Dos and Don’ts of email and calendar invites that millennials (and everyone else) should follow!
Todd M. Tolbert, the Chief Administrative Officer at the Internet Society, joins us in this episode of Non-Profit Tech Podcast, hosted by fusionSpan’s Justin Burniske. The conversation touched on a range of topics around data including the differences between data privacy and data protection, common misconceptions on data privacy, and mistakes that nonprofits and associations […]
Last week fusionSpan was at Community Brand‘s User Conference – Xperience18! Five days packed with lots of learning, sharing and connecting. Here are a few highlights! fusionSpan was networking We had a booth. Community Brands has compiled quite a cornucopia of products, which in turn meant there was a unique range of organizations at the conference. […]
Before you hire a vendor, here are five questions to consider before going forward with your netFORUM Enterprise customization.