As part of an office redesign, an organization I used to work at installed all new screens in the conference…
By | October 12, 2017
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Tired of receiving the “You have one or more certificates in your Salesforce org XYZ* that will expire soon…” notices? Or…
By | September 14, 2017
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“OMG – what is that smell?” Nothing seems to bring a company to its knees like a terrible smell in…
By | May 2, 2017
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With many millennials having challenges finding the right work opportunities, associations are uniquely positioned to support them by offering education…
By | September 29, 2016
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fusionSpan was at AMSFest, put on by Teri Carden, founder of ReviewMyAMS.com. It’s an intimate event where association professionals can…
By | September 22, 2016
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Salesforce, by its very name, sounds like a product that only for-profit companies can leverage. Yet, as Kristen Singleton – Director of Tools and Technologies at Education Resource Strategies (ERS) – explains, Salesforce can play a significant role in the information management at non-profit organizations as well. On this podcast we discuss how ERS is leveraging Salesforce, challenges they faced in transitioning to using a CRM, as well as several of the features ERS has started using that go beyond just managing contacts. We also get into how ERS has integrated Salesforce with their online tools, allowing them to better understand the value the tools offer and how people are leveraging the tools.
By | September 1, 2016
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Everyone gets complaints. Complaints about their service, complaints about their products, complaints about the cost, complaints about the noise (more on…
By | August 25, 2016
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Talking business intelligence (BI) tools with Mike Fletcher, the Director of Information Technology at the Endocrine Society. Mike recently went through the process of finding a BI tool, ultimately deciding on Power BI. We discuss why he wanted a BI tool, the process of picking a BI tool, some of the advantages the tool offers over using Excel, and features that you should consider when picking your own tool.
By | August 15, 2016
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Where has the time gone?! This year has flown by, and today marks the first day of summer! If you’re like…
By | June 16, 2016