Small Staff Big Impact Blog

“Small Staff. Big Impact.” is a blog that caters to the needs of small staff non-profit organizations. We know it is hard to make a big impact with limited staff and resources. Our goal is to help you explore tools and best practices that will make it easier for you to do more with less.
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Why help desk ticket systems aren’t just for IT

Everyone gets complaints. Complaints about their service, complaints about their products, complaints about the cost, complaints about the noise (more on that last one in a minute). Which is why at fusionSpan we have a help desk system that allows us to track everything. A help desk allows us to both ensure we’re following up on all our customers’ issues, as well as tracking the kind of issues we’re getting. Yet most non-technology departments are not using…

By Justin Burniske | August 25, 2016
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PODCAST: Business Intelligence Tools with Mike Fletcher

Talking business intelligence (BI) tools with Mike Fletcher, the Director of Information Technology at the Endocrine Society. Mike recently went through the process of finding a BI tool, ultimately deciding on Power BI. We discuss why he wanted a BI tool, the process of picking a BI tool, some of the advantages the tool offers over using Excel, and features that you should consider when picking your own tool. 

By Justin Burniske | August 15, 2016
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Summer Cleaning Series: Website

No one would argue that a website is an essential component of any new business. Even my grandmother has a website! Yet for so many organizations they completely ignore their site after spending gobs of hours to build it, completely forgot about like Woody from Toy Story. Don’t do it! Don’t be that organization everyone sneers at because you’ve neglected your site. Take a few steps to keep everything looking good!

By Justin Burniske | July 29, 2016
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Summer Cleaning Series: Database

Where has the time gone?! This year has flown by, and today marks the first day of summer! If you’re like me, you have left a lot of opportunities for spring cleaning untouched so here is our chance to redeem ourselves. Spring cleaning applies to your home but I am introducing Summer Cleaning, that applies to work and goes beyond cleaning out the piles of paper in your drawers. There are three areas that we can…

By Linh Hoang | June 16, 2016
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Excel Series: How to Check and Remove Duplicates

Happy Wednesday all! We’ve survived the long weekend and are back in the swing of things at work. As you’re buzzing by in the productivity lane today, take just a small detour and evaluate how you get your work done most days. If you caught a glimpse of the image with a white X in a green workbook and suddenly feel anxious and frustrated, get ready to turn that frown into a sly grin. Now take a peak…

By Mary Glavin | June 1, 2016
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Geek Pride Day! Today!

Here at fusionSpan geek is a term of endearment; it’s not simply a noun, but a title of pride among our band of IT employees. In the age of endless days dedicated to the slightly obscure, Be An Angel Day August 22 naturally, or the beloved, national hot dog day this year falling on July 23, comes Geek Pride Day on May 25. Why today of all days grants such an honorable title?

By Mary Glavin | May 25, 2016 1 Comment
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AMS Fest Midwest!

May 10th, just 5 days post Cinco de Mayo is another day for celebration in this month of budding optimism; AMS Fest Midwest in Chicago is the place to be and it’s cause for small associations to cheer. Those interested in examining AMS options, communicating their concerns or praises, and networking with like-minded and like-sized organizations will be in awe of such an invaluable event.

By Mary Glavin | May 5, 2016
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Documentation: Good for Work and Travel!

Hello Small Staff Big Impact. I’m baack! I’ve spent the better part of the last year traveling around Australia and SE Asia. I’ve met a lot of great people and learned many things. As part of my experience, I held some interesting jobs to supplement my travel income, including crew on a 43 foot yacht and farm hand on a lime farm. I also got the chance to work with a non-profit in Australia, helping…

By Linh Hoang | April 29, 2016
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6 P’s for a Strong Baseball Season and Website

“That’s the true harbinger of spring, not crocuses or swallows returning to Capistrano, but the sound of a bat on a ball” ~Bill Veeck, 1976 Despite the unusual cold that swept parts of the nation last week, the promise of spring beckons as cities savor opening day. Season openers are a light hearted welcome as teams and fans gear up for the long winded season that unfolds over the course of 162 games spanning approximately…

By Mary Glavin | April 19, 2016
Uninstall Quicktime ASAP – Serious Vulnerabilities Discovered

The advice in this bulletin is intended for anyone who uses a Windows computer, for work or personal. Macs are still safe, as Apple is continuing support for now.

By Ojus Wagh | April 15, 2016