From selection to optimization, fusionSpan builds Salesforce solutions that grow with you.
fusionSpan helps associations and nonprofits unlock the full potential of Salesforce, Fonteva, or Nimble AMS. As a trusted Salesforce implementation partner, we combine deep platform expertise with sector insight to design, implement, and optimize solutions that align with your mission and scale your growth. Ready to explore the possibilities?
Nonprofit Folks First, Technologists Second
At fusionSpan, we consider ourselves association folks first, technologists second. Which means you get both a technically stellar implementation team AND a strategic partner that understands your unique needs.
As a Salesforce Summit partner with decades of association and nonprofit experience, fusionSpan brings certified expertise, proven methodologies, and deep platform knowledge to every implementation.
End-to-End Platform Development & Optimization
fusionSpan designs Salesforce-based solutions built to keep pace with your changing needs. Our implementation services support the full Salesforce lifecycle, from initial platform selection to continuous optimization. Whether you’re launching a new system, adopting additional Salesforce tools, or modernizing an existing environment, we help associations make intentional, future-ready technology decisions.
We take a holistic approach to platform development, ensuring data, automation, integrations, and user experience work together as a unified ecosystem. The result is higher adoption, cleaner data, and systems that actually support day-to-day operations and long-term goals.
Platform Expertise Across the Salesforce Ecosystem
fusionSpan brings deep experience across Salesforce-based solutions commonly used by associations and nonprofits, including:
AMS Platforms: Fonteva, Nimble AMS
Data & AI: Data 360, Agentforce, Mulesoft
Core CRM & Engagement: Sales, Service, Experience, Marketing, Nonprofit
Visualization & Collaboration:
Tableau, Slack
Fonteva & Nimble AMS Implementation Expertise
As long-term partners of both Fonteva and Nimble AMS, fusionSpan helps associations and nonprofits get the most from their chosen AMS platform through new implementations and optimization.
Whether launching a new AMS, transitioning from a legacy system, or enhancing capabilities, our team ensures every implementation follows best practices and aligns with your long-term goals for scalability and member engagement.
Ongoing Support And Optimization Through Managed Services
Launch day is a milestone, not the finish line. With fusionSpan’s Managed Services, you gain proactive system monitoring, regular optimization, and access to innovations from our fusionSpan Innovation Lab, where we develop tools that extend and enhance Salesforce for associations.
Key innovations include:
- fusionConnect: iPaaS integration platform that ensures reliable, scalable integrations and a unified member view.
- Salesforce Accelerators: prebuilt enhancements that speed up time-to-value
- Automated Testing: advanced validation to maintain system stability.
What Our Clients Say About fusionSpan’s Implementation Services
Working with fusionSpan on our Fonteva implementation was a turning point for our organization. After more than 20 years on our previous AMS, the team at fusionSpan not only replaced our system but also helped us reimagine the way we operate, setting us up for the future. The launch was a success because they guided us through a real transformation, not just a technical change.
Annette Moy
Executive Director, Digitalization & Analytics
We’ve been working with fusionSpan since 2022 on our Fonteva implementation project. fusionSpan helped us execute a thorough and complete discovery for our project, and they supported our implementation approach by partnering with us on a flexible staffing model which augmented our internal team with their experts. Every time we’ve asked for resources or help, they’ve said yes. Every time we’ve needed help solving a problem, they’ve partnered with us to come up with the best solution for our project and our organization. They’ve been responsive and trustworthy. We’ve been grateful to call fusionSpan our partner.
Leslie O’Neill
VP Events and Digital Products
“fusionSpan has been an invaluable partner as BIO has begun implementing both Salesforce and Fonteva AMS. They were there on Day 1 of our AMS vendor selection process and are still with us today. Not only are their developer’s technical skills superior but they are also always looking at the big picture to make sure your organization is following best practices and thinking strategically. Along with Salesforce and Fonteva experience they were also able to help with a major issue we were experiencing with Marketo and integrating it with Salesforce. I highly recommend fusionSpan!”
Chris Love
Managing Director Information Technology
Why Associations and
Nonprofits Choose
Salesforce?
Salesforce is a scalable foundation for digital transformation.
For associations and nonprofits, it centralizes data,
streamlines member engagement, and integrates seamlessly
with mission-critical systems and processes.
For associations and nonprofits, it centralizes data,
streamlines member engagement, and integrates seamlessly
with mission-critical systems and processes.
Salesforce enables alignment across membership,
marketing, and operations teams through a
single, shared view of organizational data.
marketing, and operations teams through a
single, shared view of organizational data.
Key Benefits of Salesforce for Associations
Unified view of members, donors, and partners
Cloud scalability and flexibility
Configurable to fit unique association processes
Integration with finance, marketing, and event systems
Backed by a large, innovative ecosystem of partners
The Salesforce Implementation Process
At fusionSpan, we follow a proven, collaborative approach designed to achieve mission alignment by reducing risk and supporting adoption. The implementation process can take anywhere from 4-12 months, depending on project size and complexity.
STEP 1
Discovery
We immerse ourselves in your business to understand your structure, goals, and pain points.
STEP 2
Implementation
Our sprint-based agile approach keeps your team engaged and ensures clear communication, consistent progress, and stakeholder buy-in.
Key Inclusions:
- Dedicated Project Manager
- Comprehensive Testing
- End-User Training
STEP 3
Go Live
Your new Salesforce environment is launched and ready to serve your members. We love celebrating this milestone with our clients!
STEP 4
Post-Implementation Support
We transition you to our dedicated Managed Services team for ongoing optimization and support.
Frequently Asked Questions
Most Salesforce-based implementations run 4-12 months, depending on complexity and integrations.
Absolutely! This is one of the most common implementation requests we see.
fusionSpan supports all major Salesforce Clouds and products including Data 360 (Data Cloud), Service Cloud, Experience Cloud, Nonprofit Cloud, NPSP, Marketing Cloud, and more.
As a multi-year Fonteva Implementation Partner of the Year, fusionSpan delivers tailored configurations for membership, events, and finance.
fusionSpan’s team of certified Nimble AMS experts guides clients through every step of implementation, from requirements mapping and data migration to customization and training. We ensure your Nimble AMS environment is optimized for membership management, renewals, and reporting — all while maintaining alignment with Salesforce best practices.
Yes! Our team has extensive experience with all three. We’ll assess your membership model, business processes, and budget to recommend whether an AMS platform or Core Salesforce implementation is the best fit.
Absolutely. Training and knowledge transfer are part of every implementation. We tailor sessions to your team’s needs so staff can confidently manage, report, and optimize within Salesforce from day one.
