By this stage of Your AMS Journey, you have made all the crucial decisions regarding choosing a new product and implementation partner. With your platform and partner selected, now it is time to roll up your sleeves and get to work. To begin, you will engage in a discovery.
Clients are often unable to understand the need for a detailed discovery. Organizations will believe that their conversations with a salesperson, or even the RFP responses, should be adequate for the project to begin. Unfortunately, that is not usually the case.
The discovery is an opportunity for the implementation teams of both the client representatives and the Systems Integrator (SI) to learn about the tactics needed to implement the AMS and see what is needed to bring the vision to reality.
In the previous post, I mentioned concentrating on the ‘what.’ This is the time to get into the ‘how.’ Here are some items to think about as your begin the discovery phase: