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Bio: Justin graduated from the University of Maryland, College Park, with a Computer Science Major and Astronomy minor. Justin has 4 years of experience with various coding languages, such as Java, Swift, Ruby, and Python. In his free time, Justin enjoys playing video games with his friends and his little brother, practicing previously learned languages such as Spanish or Vietnamese, or learning new languages such as Japanese.
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Improve Your Association’s Customer Service With Salesforce Einstein Bots
Posted on: 17 Sep 2020
An Einstein Bot is a chatbot that utilizes the Salesforce CRM. To start, chatbots simulate human conversation, generally through text in a chat window. Many chatbots can be found immediately when visiting a website, as they exist to greet the visitor and help guide them.