User Research

With User Experience (UX) User Research, your organization can design products that truly resonate with your audience, enhancing usability, satisfaction, and overall success. Our comprehensive UX Research services will equip you with actionable insights, ensuring your products meet user needs from the outset.

Let us guide you through every stage of the research process, from initial strategic organizational alignment to recruitment, testing and analysis, so you can focus on what matters most—creating impactful and user-centered experiences.

- Cost -

$12,000 includes 6 participants, 1 hour interview for each participant.

- Timeline -
4-6 weeks

Key Benefits

  • Understand Your User’s Goals and Motivations
  • Create Intuitive, Seamless, and Delightful Experiences
  • Identify and Solve Usability Issues
  • Increase Satisfaction and Engagement
  • Make Informed, Data-Driven Decisions

Package Includes

Kick Off And Discovery

Kickoff meeting and discovery to understand your organization’s research goals.

Research plan to define project goals, timelines, and audience and deliverables.

Test Plan Development

Test plan development including ethnographic interview questions, contextual interview questions, and defined tasks with clear success metrics.

Collaborative recruitment of targeted audience.

Contextual Interviews and Task Analysis

Execution of test plan with 6 participants from your target audience.

Interviews up to 1 hour each.

Analysis and Recommendations

High-level takeaways and in-depth, detailed analysis of each question and task within the interview or task analysis.

Recommendations for overall experience improvements and specific usability enhancements.

Comprehensive Report

Full report outlining the process covered, the data assessed, the findings, and recommendations.

Success Stories:
Marketing Cloud in Action

Explore our case studies to see how we’ve transformed challenges into opportunities. Each project reflects our commitment to delivering innovative, user-centric designs that drive meaningful results.

CLIA

Navigating the Future: CLIA’s Global Digital Presence as a Leading Cruise Industry Resource

Digital Strategy

The objective was to gain insights into user expectations when visiting the CLIA website and member portal…

Read More

We'd love to hear about your project!