non-profit

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PODCAST: Salesforce with Kristan Singleton

Salesforce, by its very name, sounds like a product that only for-profit companies can leverage. Yet, as Kristen Singleton –  Director of Tools and Technologies at Education Resource Strategies (ERS) – explains, Salesforce can play a significant role in the information management at non-profit organizations as well. On this podcast we discuss how ERS is leveraging Salesforce, challenges they faced in transitioning to using a CRM, as well as several of the features ERS has started using that go beyond just…

By Justin Burniske | September 1, 2016
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PODCAST: Business Intelligence Tools with Mike Fletcher

Talking business intelligence (BI) tools with Mike Fletcher, the Director of Information Technology at the Endocrine Society. Mike recently went through the process of finding a BI tool, ultimately deciding on Power BI. We discuss why he wanted a BI tool, the process of picking a BI tool, some of the advantages the tool offers over using Excel, and features that you should consider when picking your own tool. 

By Justin Burniske | August 15, 2016
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Documentation: Good for Work and Travel!

Hello Small Staff Big Impact. I’m baack! I’ve spent the better part of the last year traveling around Australia and SE Asia. I’ve met a lot of great people and learned many things. As part of my experience, I held some interesting jobs to supplement my travel income, including crew on a 43 foot yacht and farm hand on a lime farm. I also got the chance to work with a non-profit in Australia, helping…

By Linh Hoang | April 29, 2016
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Your association is using Twitter wrong – and that’s okay

Scanning a list of the top 100 Twitter account and you’ll find a lot of singers, actors, athletes and other celebrities. Only a handful of accounts are branded as organization accounts. Organizations that do break into the top 100 represent social media companies, news organizations, and sporting groups (while an association does come in at #60, there model isn’t something most associations could hope to replicate). Yet organizations generally spend much more time and money trying to…

By Justin Burniske | June 22, 2015
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Backup and Disaster Recovery for a Small Office

A little while back we were looking for a backup solution for our office. We have a small network of about 10 computers and it’s a mix of Mac OS X and Windows 7/8 workstations and a couple of Linux servers. Our main criteria for finding a good solution were ease of use and cost. Ease of Use: Is important otherwise people go back to manually copying important files and not using a backup when…

By Manav Kher | June 12, 2015
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In-House vs. Out-of-House Badge Printing

Anyone who’s been involved with event registration knows that there can be many speed bumps along the path before reaching the end goal: a successful event that provides a positive experience for the customers (and staff!). Since I work with a few companies for their event registration processes, I decided to share some of my new-found insight from personal experiences. This is a learning experience for me as well, so my next several blog posts…

By Jessica Sansaet | February 6, 2015
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fusionSpan Holiday Party

  Last Friday the fusionSpan team got together to celebrate the holidays. We shared great food, libations, and many laughs. Our talented party planner, Linh, prepared a wonderful spread, with the help of our baker, Jessica, and chef, Sheree. We had a blast playing holiday themed games such as Stocking Surprise, the Present Unwrapping Challenge and Mystery Christmas Sketch with some wonderful prizes. Our newest addition to the team, Justin, won a 64 GB waterproof…

By Sheree Santantonio | December 23, 2014
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Dear Betty: How do we ease the pain of a dues increase?

Dear Betty, At the request of our Board, our association recently worked with a consultant to evaluate our membership structure. The consultant strongly recommended increasing our dues rates. I’m worried about the impact this will have on our retention rate. How do I explain an increase in dues to our members? How do I ease the blow for them? Anonymous

By Dear Betty | March 18, 2014
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5 Ways to Zap Small Staff Association Stress RIGHT NOW

Hello Small Staff Associations! We found this great article by Sarah Hill of MemberClicks directed towards and written especially for you. Times are tough…and if they’re not tough, they’re always busy. In addition to the stresses Sarah talks about, the government shutdown caused some un-needed stress. Even if you aren’t directly employed by the government, they are your members, volunteers, speakers, etc. They may not be attending your event or renewing their membership because they…

By Linh Hoang | October 17, 2013
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