Our Leadership

A leader is one who knows the way, goes the way, and shows the way.

Founders

Gayathri Kher
Co-Founder & President
202-804-6769

Gayathri has extensive experience evaluating business processes and technology infrastructures and assisting associations in implementing solutions that are scalable based on future needs. Prior to co-founding fusionSpan, Gayathri spent over 10 years working in the association industry. She has a Masters of Science Degree in Telecommunication Engineering from the University of Maryland.

Gayathri is an active participant in the American Society of Association Executives (ASAE) and previously served as the Chair of the ASAE Technology Council.

Manav Kher
Co-Founder & CTO
202-804-6723

The official gear-head of fusionSpan. Manav has over 18 years of enterprise software development experience and has been leading the software development team at fusionSpan since 2010. Previously he spent 10 years in various development leadership and architect roles in the healthcare industry.

Manav has a Master’s degree in Systems Engineering from the University of Maryland, College Park. He is an avid golfer and spends most Saturday mornings trying to lower his handicap.

Leadership

Noel Shatananda
Chief Delivery Officer
(240) 552-9966

Noel comes to fusionSpan with more than 25 years of software experience, having worked in multiple roles in software and product development, consulting services, and product implementations. He has been in the association industry since 2004, notably working as VP of Engineering at Community Brands, and most recently, as Director of Client Services at Silverline.

Noel enjoys collaborative environments and is driven by the challenges of a growing industry. He values putting client goals first, explaining, “When we enable clients to be the best they can be, the company automatically benefits; it’s simply the by-product of fully enabling passionate human beings.” He plans to strategically move fusionSpan forward toward its vision of bridging gaps through technology.

Carla Yvonne Murphy
Vice President, People & Culture
(240) 715-9514 Ext. 282

Carla leads the People & Culture team across fusionSpan’s fast-growing, global diverse team to align people practices with organizational culture, values, and strategies. She leads engagement and total rewards programs that scale to retrain and attract talent. Additionally, she manages HR operations and systems, internal communications, talent acquisition, DEI, and works alongside managers to optimize individual and team performance and nurture career development.

Carla has over 17 years of broad experience in Human Resources and Talent Acquisition in various industries including Technology, Professional Services, Digital Marketing, Hospitality, and Network & Communications. For the last 10 years, she has led people teams, built HR infrastructure from the ground up for high growth companies, and been a part of their senior leadership team. Carla earned her Bachelor’s of Business Administration degree in Human Resources Management from the University of Hawai’i at Manoa Shidler College of Business, and is currently based in Chicago, IL.

In her free time, Carla enjoys spending time with her husband and two sons, traveling, going on walks, streaming shows, and visiting museums. Carla also runs full marathons and is on a quest to run marathons in all 50 US states (30% completed so far)!

Jerry Martin
Director, Project Management Office
8888517995 Ext. 274

Jerry has over 20 years of experience in enterprise software delivery, working in a variety of technical and management roles. He has a reputation for driving excellence in service delivery to improve the customer experience. Jerry also enjoys improving business processes through automating, streamlining, and optimizing operations.

Jerry has a Master of Project Management degree from Keller Graduate School of Management in Kansas City, Missouri and a BS degree in Mechanical Engineering Technology from Franklin University in Columbus, Ohio. He currently lives near Cincinnati, Ohio with his wife and son. Jerry spends his spare time on camping trips, playing golf, and tackling various home improvement projects. He is also a volunteer in the Big Brothers / Big Sisters organization.

Jennifer O’Brien
Senior Director of Consulting
518-225-0693

Jennifer is a technology consulting leader with over 20 years of experience in improving organizational and individual performance. She most recently led product marketing for Explorance, an employee experience survey and technology provider. Jennifer also led Explorance’s consulting team managing the development and execution of technology and analytics solutions for Fortune 500 clients.

Jennifer’s prior background includes developing consulting, technology, and training solutions for nonprofit organizations looking to measure the impact of their programs.

Jennifer lives in Chicago with her husband, Kevin, and their 10-year-old daughter, Madeleine.

Roshan Khotele
Delivery Manager

Roshan has a Bachelor’s in Commerce and MBA in Marketing. He has been working in the IT industry for the last 11 years and has vast experience working on Salesforce consulting and product development projects. She carries Salesforce Sales Cloud, Service Cloud, Community Cloud, Field Service Lightning, and Application Architect certificates from Salesforce. He believes that if you are not lucky then work hard. Outside of his work, he enjoys hiking, exploring new places, and spending time with his family and friends.

Tracy Utterback
Director of Managed Services
240-408-5458

Tracy serves as fusionSpan’s Director of Managed Services and has over 15 years of experience working in the Salesforce ecosystem, including Salesforce.com and Salesforce.org environments. In addition, she has extensive knowledge in other areas such as Sales Cloud and Marketing Cloud and 3rd party integrations, data migrations, and the release management process.

Tracy is a self-described Salesforce nerd and has been involved in close to 100 implementations. One of the things she enjoys most is working with customers and really digging into their processes, explaining, “when you can take 100 spreadsheets worth of data and turn that into a system that the entire organization can share and build on, it’s extremely gratifying.” However, Tracy says the most rewarding part of her career has been helping customers achieve their goals and build long-term relationships.

Himali Shah
Manager, Consulting
202-804-6833

Himali graduated from the University of South Carolina, with a B.A. in International Studies. Himali is a Salesforce veteran with over six years of experience working with associations and nonprofits. She has a passion for helping organizations use Salesforce as a tool to make their jobs easier and provide a better service to their members/customers.  When she’s not working or spending time with her family, Himali enjoys traveling and dancing (especially bhangra).

Rose Palipalli
Manager, Consulting
202-930-4006

Rose is a Solutions Architect for our Salesforce implementations. She has a Master’s and Bachelor’s in Computer Science. She has Admin, Advanced Admin, and Nonprofit Cloud Consultant Salesforce certifications and she is currently in the final semester of Master’s in Project Management. She has been in the Nonprofit industry for 4 years. She enjoys working with clients to understand their business and be part of their journey of adopting a new system. Her motto in life is “if you believe, you can achieve”. Outside of work, she loves traveling and cooking.

Jason Cookman
Manager, Engineering
202-804-6852

Jason is a Senior Salesforce Architect and has been with fusionSpan since June 2014. He has multiple Salesforce Certifications and has led the solution architecture on dozens of Salesforce implementations. In addition he has created apps on a variety of platforms and frameworks including MuleSoft, Spring Boot, AngularJs and Drupal. He has been coding in Java, php and JavaScript for more than eight years and has over six years of experience developing on the Salesforce Platform in Apex, Visualforce and Lightning.

He is a graduate of the University of Maryland with a double bachelor degree in Computer Science and Accounting. Jason’s favorite foods are ramen, ramen and more ramen.

Matthew Addy
Manager, Engineering
(240) 770-9728

Matt joined fusionSpan in late 2020 and brings six years of experience implementing Salesforce for associations and holds several Salesforce certifications. He has spent the last several years working in different divisions at Nimble AMS, including Customer Success, Implementations, and Product development. Matt holds a BS degree in Computer Science from Rochester Institute of Technology. Matt resides in Tampa, Florida with his wife and son.

Come join our team!

Come join our team!

Bridging Gaps – It’s what we do. We take pride in forming the bridge to happy, healthy, and motivated team members. We prioritize the development and well-being of our employees and their families with comprehensive health plans and a variety of other benefits.
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Team Spotlight

At fusionSpan, Bridging Gaps Through Technology isn’t just a tagline – it describes what we believe our clients can accomplish with a little additional support.