Salesforce, by its very name, sounds like a product that only for-profit companies can leverage. Yet, as Kristen Singleton – Director of Tools and Technologies at Education Resource Strategies (ERS) – explains, Salesforce can play a significant role in the information management at non-profit organizations as well. On this podcast we discuss how ERS is leveraging Salesforce, challenges they faced in transitioning to using a CRM, as well as several of the features ERS has started using that go beyond just managing contacts. We also get into how ERS has integrated Salesforce with their online tools, allowing them to better understand the value the tools offer and how people are leveraging the tools.
On this podcast I’m joined by Irving Washington, Deputy Director at the Online News Association and Brian Kirkland, Senior Director, Learning at American Society of Association Executives (ASAE) to discuss the upcoming Online Conference for Small-Staff Associations. We talk about what people can expect from the conference, how it’s designed for small staff organizations, and what kind of takeaways to expect from the conference (hint: it’s not pens).
We’ve recently rebranded the podcast as the Non-profit Tech Podcast, presented by fusionSpan. This week I spoke over the phone with Dan Labert, the executive director of the National Association of Consumer Bankruptcy Attorneys about his recent move from listservs to an online community platform (Higher Logic) integrated with their member database (netFORUM Pro). We touch on challenges he has faced, how he gets members’ input, and his general approach to strategic use of technology.
I got a chance to sit down with Edward Grandi, the Executive Director of the National Genealogical Society. We talked about his approach to leadership, how he works to get the most out of a small staff organization, and what are some of the things front of mind for him going forward. Make sure to follow NGS on twitter @ngsgenealogy.
The Microstaff blog is launching the Small Staff, Big Impact Podcast, and our first conversation was with the creator of ReviewMyAMS.com, Teri Carden. She discusses the value of an association management system (AMS), how associations are using their AMS, and when it might be time to consider a new AMS. She also talks about her upcoming AMS Fest Event – a great place to connect with other association staff regarding their AMS and explore options out there for you. Event is Thursday, September 17th in Crystal City, VA. But the seats are limited so make sure you register now to reserve your spot!