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Why help desk ticket systems aren’t just for IT
By Justin Burniske | August 25, 2016helpdeskTicket system

Everyone gets complaints. Complaints about their service, complaints about their products, complaints about the cost, complaints about the noise (more on that last one in a minute). Which is why at fusionSpan we have a help desk system that allows us to track everything. A help desk allows us to both ensure we’re following up on all our customers’... read more