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netFORUM Pro Consulting Giveaway
By Linh Hoang | December 19, 2013AbilaAMSAvectra

In the spirit of giving (and with your tight budgets in mind!), this holiday season fusionSpan would like to help a small-staff association by giving away 8 hours of free netFORUM Pro consulting. fusionSpan is proud to be a Certified Implementation Partner with Avectra, an Abila Company and provides implementation assistance, training, consulting, and has develop customized software solutions for multiple... read more

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Integrating Cvent with Avectra netForum Pro
By Manav Kher | January 6, 2014AMSconsultingevents

One of our clients, a small-staff association, wanted to improve user experience during the annual conference registration . In the past they just used their AMS, netForum Pro to register attendees but increased customer service calls forced them to look for an alternate solution. This time around they wanted to simplify the registration process and reduce the work that their... read more

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Tips on Selecting an Event Hashtag
By Gayathri Kher | January 20, 2014consultingeventsNon Profit

You can find the usage of hashtags on every social network now a days, and more than likely, your attendees and members are already using them in some way or another. Hashtags play an important role in social media marketing, but in this post we will focus just on how best to select a hashtag for your events.... read more

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Happy Holidays From Microstaff
By Sheree Santantonio | December 12, 20142015Associationchristmas

The holidays are right around the corner and we wanted to take this time to say thank you to everyone who has contributed to our company’s growth. We have had some big and exciting changes this year with our new office space located in downtown Washington D.C., and new additions to our growing staff. We could have not... read more

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Documentation: Good for Work and Travel!
By Linh Hoang | April 29, 2016AMSAssociationconsulting

Koala on Phillip Island, Australia Hello Small Staff Big Impact. I’m baack! I’ve spent the better part of the last year traveling around Australia and SE Asia. I’ve met a lot of great people and learned many things. As part of my experience, I held some interesting jobs to supplement my travel income, including crew on a 43... read more

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AMS Implementation: Why a Business Process Discovery is Essential BEFORE Making a Move
By Justin Burniske | November 2, 2018AMSconsultingfusionspan

One of the biggest challenges with association management system (AMS) implementations is that organizations often confuse processes in their old system with their business requirements. When this happens, organizations request customizations to make the new system function like the old system. [Read one of our related blog posts: Enterprise AMS: When is a customization right for you?] Wasn’t... read more

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fusionSpan by the Numbers: 2018 Year in Review
By Christi Liongson | January 24, 2019consultingeventsfusionspan

2018 has come and gone, and we have a lot to celebrate! Over the past year at fusionSpan, we’ve continued to grow as a company.  From mobile apps to Salesforce applications, we are proud to partner with some amazing associations and non-profits to build better ways for organizations to connect with their members.  Below are our highlights and... read more

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Why Associations Need Tool Owners, Not Tool Experts
By Justin Burniske | October 31, 2019Associationconsulting

“So what do I need to do in the CRM?” The question caught me off guard. I was responsible for training new staff on the CRM, but I didn’t write anyone’s job description. How was I supposed to know what they needed to do in the CRM. “I guess whatever your manager says you need to do.” I... read more

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Importance of Support Services After a Marketing Platform Implementation
By Susan Baumbach | May 7, 2020consultingmarketing automationsupport

Sending the first email on your association’s new email marketing platform can be exciting and probably a bit nerve-wracking. Over the past few months, you have worked with an implementation partner to configure the system and ensure it integrates properly with your CRM, helping you to send the right email, at the right time, based on your member’s... read more

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Non-Profit Tech Podcast: How Working From Home Is Changing with Rebecca Achurch
By Justin Burniske | June 11, 2020consultingPodcastremote work

In this podcast fusionSpan’s Justin Burniske discusses work from home benefits with Rebecca Achurch from Achurch Consulting, as well as what changes could come from this period of unplanned remote work. Rebecca also discusses protocols and guidelines companies can use to help set the company and their employees up for success when remote working. To learn more about... read more