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Bridging Gaps Through Technology

SALESFORCE

Salesforce is the world’s most popular Customer Relationship Management (CRM). It is gaining rapid acceptance in the Non-Profit and Association Industry with the emergence of Association Management Systems apps built leveraging the power of the SalesForce platform. The Salesforce Foundation has a non-profit solution as well.

WHY fusionSpan?

There are plenty of companies that specialize in Salesforce. What sets us apart is our experience and understanding of the non-profit and association industry. Our project managers can translate your association’s business needs into technical requirements, and can also explain how technical specifications will benefit your organization. It’s why so many of our customers keep coming back year after year.

SOME KEY HIGHLIGHTS

  • fusionSpan is a certified Salesforce Partner
  • Specialized in two of the most popular Salesforce based AMS – Fonteva and NimbleUser
  • We have implemented complete solutions for several large Non-Profit organizations
  • Our focus is always you the client. We work with the vendor to make sure that the implementation goes smoothly.

SERVICES OFFERED

Project Management

We work with your staff and the Vendors implementation team to make sure that all the requirements are being implemented as planned.

Implementation

There are always items that the AMS vendor will not implement – including custom processes, data imports, integration with your other systems etc. We can be part of the implementation team and tackle those in-house.

Support

A brand new system takes some getting used to. There are initial training issues and some staff members may be seeing the system for the first time or used to doing things with an older system. We are always here to guide them through the adoption.
While the vendor is available for technical issues, our team can act as the first line of defense for any business process issues. We can also triage and report bugs and work with the Vendor to have those fixed and tested.

Some of the technologies we work with

NAACCR
RTCA 2017 GLOBAL AVIATION SYMPOSIUM
Geoprofessional Business Association
The Electrochemical Society (ECS)
SEFLIN
NACBA
National Genealogical Society
Cyndi’s List
NATIONAL GENEALOGICAL SOCIETY 2017
NGS 2016 Family History Conference
NGS 2014 Conference Website
NCURA 2012
NCURA Annual Conference
NCURA International Region
memberConnect App
ISSVD