Here at fusionSpan we have been looking for ways to contribute to the vibrant netFORUM Enterprise community. We have seen so many great ideas for functionality shared by different users, plus features request by our customers, that we’ve decided to release a series of netFORUM Enterprise Plugins that should make it easy for your team to install and leverage the functionality.
Open Dialogue Plugin
Plugin in action!
Most associations have adopted a best-of-breed approach to their systems. While the feature set offered by other tools may be better for customers, if the data collected in those other systems does not get back to netFORUM, that can create a whole other set of headaches. One option is to leverage netFORUM’s API – xWeb, but writing back to netFORUM can be challenging.
Enter Open Dialogues – this tool is designed to allow eWeb forms to be displayed on other sites in dialogue windows. This allow associations to capture customer information directly into netFORUM without the customer getting sent back and forth between sites. Also, because the dialogue is leveraging eWeb, all the usual toolkit functionality is available. Additionally, any complicated business logic already built into netFORUM doesn’t have to be recreated on a separate site – the form itself will bring all that functionality over. It’s a great feature to give both customers a seamless experience and reduce the potential for data silos being created in different systems.
On the page where you’re looking to open the dialogue, you will need to add the following script. Be sure to replace abc.org with your root level domain domain name, and the eweb links to point to your eweb site:
var netFORUMJQuery = $.noConflict(true);
On the hyperlink or button with which you’d like to open the eweb dialog, use the OpenNewWindow() function as in this example:
<a onclick=”OpenNewWindow(https://netforum.abc.org/eWeb/DynamicPage.aspx?WebCode=LoginRequired&expires=yes&Site=fusionspan&Modal=yes’);”>Open eWeb page in dialog</a>
DIRECTIONS TO INSTALL
How to Install
- RDP into the webserver with an account that has access to the database
- Download the plug-in installer
- Double-click the self-extracting downloaded file
- Follow the Setup Wizard instructions (see video above)
**Note: Please run the installer on your test instance first. It’s just best practice. If you have any trouble, please don’t hesitate to
email [email protected] and we can help you out!
fusionSpan - ENHANCING THE ROI OF netFORUM ENTERPRISE
Extending netFORUM Enterprise ensures your business needs are met. Customizations can save staff time, improve customer experience, and benefit your organization in the long run. All customizations are built following best practice to make upgrading easier and keep you as close to baseline as possible.
Have you been using your database for a while but don’t feel that you’re getting the most out of the system? We’ll help review your current system and processes to provide strategic feedback and ensure that you’re using it to its potential.
Moving to a new version of netFORUM takes effort – reviewing baseline, checking customizations, testing SOPs. While Abila will support the system, we can bring in our team to work with your staff during the testing process. Are there new features that allow you to move to baseline? Who is responsible for sign-off? How will you determine if you are ready to upgrade? We can ensure you are ready to move forward.
Often overlooked, eWeb offers a great deal of functionality out of the box. We can take that baseline site, and mold it to match your organization, allowing you to leverage the functionality for which you are paying. Stuck on an old version? We can help upgrade to the new responsive eWeb, either restyling custom pages or updating the baseline pages.
Having to complete duplicate data entry in multiple systems? fusionSpan can integrate your database with your website, your eMarketing system or another tool using the system’s API. We’ve even built an app that gives you and your members access to member information right out of your database onto their mobile devices.
New to netFORUM? fusionSpan is an Abila implementation partner who can get you all set up on the system. We’ll analyze your business requirements and identify the best way to meet them in netFORUM. This can be particularly advantageous for associations also looking to update their CMS, as our team can also support that process, so you don’t have to worry about managing multiple vendors and can focus on a successful implementation.
fusionSpan can help ensure that your implementation of netFORUM follows industry best practices to better secure your membership data. Proper system configuration, penetration testing, and static code analysis provides insights that allow your association to better understand your netFORUM Implementation’s attack surface, that fusionSpan can help remediate.
Could your implementation of netFORUM use a little performance boost? fusionSpan can help by A) tuning netFORUM’s configuration, B) implementing techniques that are known to improve performance, and C) monitoring and analyzing your servers and applications to identify bottlenecks that can be later addressed and deployed.
Hans Stechl, Enterprise Architect
Hans was one of the leading architects of netFORUM Enterprise. He brings over 16 years of experience working on the product, and is intimately familiar with the ins and outs of the software. Having recently left Abila, the opportunity to engage directly with associations has him excited about working with fusionSpan.
He is a BSIS Summa Cum Laude graduate of Strayer University. If Hans ever challenges you to a ping-pong match, decline – he lead his high school team to second in state. Now you’re more likely to find him on the sideline cheering on one of his three kids who are all very active athletes!