AMS Implementation: Why a Business Process Discovery is Essential BEFORE Making a Move

One of the biggest challenges with association management system (AMS) implementations is that organizations often confuse processes in their old system with their business requirements. When this happens, organizations request customizations to make the new system function like the old system. Wasn’t the original goal of selecting and implementing a new AMS to improve—not maintain—your business processes?

By Justin Burniske | November 2, 2018
Why Your CRM is Like Your Fridge

“OMG – what is that smell?” Nothing seems to bring a company to its knees like a terrible smell in the office refrigerator. Within minutes the company wide chat/email gets flooded with demands for people to take personal responsibility, denial of any wrongdoing, and a full-on investigation that makes the Spanish Inquisition seem tame. Threats […]

By Justin Burniske | May 2, 2017
Bridging the Education to Employment Gap

With many millennials having challenges finding the right work opportunities, associations are uniquely positioned to support them by offering education opportunities. By offering industry specific education opportunities, associations are able to address the workforce needs of their current members while also providing the knowledge to their newest potential members. A recent white paper by Shelly […]

By Justin Burniske | September 29, 2016
PODCAST: Associations implementing lean startup methodology

This week I got to sit down with Elizabeth Weaver Engel (@ewengel), CEO and Chief Strategist at Spark Consulting, and Guillermo Ortiz de Zarate (@GuillermoOZ), Director, Information Systems, National Council of Architectural Registration Boards, to discuss their recent white paper, “Innovate the Lean Way: Applying Lean Startup Methodology in the Association Environment.” The white paper is free to download, so check it out. We discussed what lean startup methodology is, why it’s a great fit for small staff associations, and how to get started.

By Justin Burniske | November 17, 2015
PODCAST: Adam Thocher from AAPOR

I got to talk with Adam Thocher about his new position as Executive Director at the American Association for Public Opinion Research and what it’s like being a part of an Association Management Company (AMC). We also discussed what the “perfect” association technology would look like, what his organization is going to focus on in the near future, and why millennials should be thinking about when joining an association in their field.

By Justin Burniske | October 30, 2015
PODCAST: Conversation with Mark Ace about Collaboration

We got a chance to talk to Mark Ace, President of Kavi Corporation, about his recent blogpost, “Five Characteristics of High-Performing Teams.” We also discuss the ways different organizations are leveraging their technology in order to accomplish their collaboration goals, as well as some of the issues small staff organizations face with regard to technology that you should try to avoid.

By Justin Burniske | October 15, 2015
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