Welcome to fusionSpan

Resources - Bridging gaps through technology

Blog Home
Kaseya VSA, Part 1: Network Management on a Budget
Screenshot of Kaseya VSA, taken from http://veeam.com

Screenshot of Kaseya VSA, taken from http://www.veeam.com

We recently rolled out Kaseya VSA to handle our Managed Services clients’ network management processes. It’s an awesome product and we highly recommend it for small staff organizations who may not have resources to hire dedicated IT staff. Read on, and check out Kaseya’s Virtual System Administrator.

Our team needed a product which, fairly easily out-of-the-box, allowed us to offload and automate several network administration duties. Kaseya VSA fit the bill perfectly. It is a fully integrated, all-in-one network management and ticketing solution employed by myriad MSPs (Managed Service Providers) and internal IT shops across the world. Kaseya VSA is:

  • Capable of automating network administration tasks, such as updates, backups, and inventory processes.
  • Extremely cost-effective; less than $100/month for most companies with less than 10 employees.
  • Very easy to configure; their support team does a fantastic job of guiding customers through initial deployment and configuration.
  • Completely cloud-based and requires no additional hardware purchase or maintenance, only a nominal monthly fee for the software licensing.

The screenshot above shows the various modules available within the Kaseya VSA portal. Via remote agents installed on every managed computer, the system provides insight into almost all data necessary for day-to-day management, monthly patching, backup scheduling and verification, annual inventorying, and antivirus monitoring. The agents – compatible with both Windows and Apple computers – facilitate automation & remote management and check in with the cloud-based server to provide valuable data:

  • CPU, RAM, and Disk health
  • Uptime and last reboot information
  • Network addressing information
  • Backup history
  • Antivirus history

Kaseya VSA is truly a fully integrated network management and help desk platform. For MSPs, there’s an added benefit: You can configure the branded agent, manipulable from the system tray, to link right to your support portal with a single click, allowing customers to very easily and efficiently submit help requests.

AutomationSo, whether you’re a full-blown outsourced IT provider, an internal tech team looking for ways to optimize time spent on mundane tasks, or a small staff organization interested in taking control of your network, Kaseya VSA is certainly worth a look. Over the next few months, I’ll be posting more in-depth articles on use cases and technical configurations, beginning with Part 2: The New School Help Desk.

Leave comments below or email us at if you have any questions. We’re glad to help.


Full Disclosure: fusionSpan is in no way affiliated or partnered with Kaseya. We are a paying customer, just like you would be should you choose this product. We have not, and do not expect to, receive any compensation for this blog post. We just really like the product.

+ posts

The official gear-head of fusionSpan. Manav has over 14 years of enterprise software development experience. Previously he spent 7 years in various lead development and architect roles at the National Cancer Institute (NCI). Notably, he contributed to the architecture and development of some of the core components of the caBIG infrastructure, for which he received the NCI caBIG Outstanding Achievement Award.

Follow Us on Twitter!

Latest News