About: hshah

Himali Shah

Bio: Himali joined fusionSpan in May 2017. She brings her expertise and passion for working with associations and enjoys helping them use Salesforce as a tool to make their jobs easier and provide a better service to their members/customers. Prior to joining fusionSpan, Himali was a Senior Membership Associate at Smart Electric Power Alliance (SEPA) for four years. Himali graduated from the University of South Carolina, with a B.A. in International Studies. In her off-time, Himali is an amateur photographer, and has a penchant for laughing while attempting to tell a horrible corny joke.

Posts by hshah:

AI in Salesforce – What are the Capabilities?

Posted on: 18 Dec 2023

Salesforce has been at the forefront of AI in CRM technology ever since it first introduced an AI tool, Salesforce Einstein, to the platform in 2016.

Common Issues for Organizations New to Salesforce (And How to Avoid Them)

Posted on: 18 Nov 2021

So you’re just getting started with Salesforce, a powerful Customer Relationship Management (CRM) platform that offers users a great deal of functionality, and unlimited possibilities! Or, maybe you are using Association Management Solutions (AMS) powered by Salesforce, such as Fonteva or Nimble AMS.

Set Yourself Up for Success with Salesforce Sandbox Refreshes

Posted on: 13 May 2021

Salesforce Sandboxes are crucial to testing new releases and functionalities in a controlled environment before they are placed in your live production environment. Before you test on your Sandbox environment, we highly recommend taking the time to refresh your Sandbox’s metadata with the production org.